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Security Officer

Cataraqui Centre -Kingston, ON

JOB TYPE

Hourly, Part Time

POSTING DATE

2018-09-13
Position Summary

The main responsibility of the Security Officer role is to deliver outstanding customer service to all employees, patrons and tenants of the property by keeping all areas safe and secure. This position is a first responder to all security and medical calls at the property.

Role

• Demonstrate exceptional customer service to all employees, patrons and tenants by monitoring the property
• Respond immediately to security and medical calls from tenants, customer service or other departments
• Patrol the property (internal and external) on a continual basis to ensure all areas are safe and secure (including parkades where applicable)
• Deliver first aid, CPR or other medically necessary emergency procedures to any customer, tenant or staff member if required
• Ensure stores open and close in accordance with property policy
• Review reports from previous shift to ensure no issues were left unresolved
• Issue tickets/notices to persons who warrant reprimand in accordance with the various acts and policies
• Organize fire and evacuation drills for all tenants
• Escort tenants or other department staff on bank deposits
• Responsible for opening and locking all entrance/exit doors on the property
• Log and report any maintenance and housekeeping issues
• Communicate regularly with other departments to ensure issues are dealt with in a timely manner
• Record all occurrences from the shift and reports them to direct supervisor
• Coordinate the property’s “Lost and Found” program
• Regularly monitor mechanical, fire/sprinkler and electrical rooms
• Audit AED machines, First Aid Kits, and fire extinguishers
• Report on any occurrences on the property including security offences, medical calls, health and safety hazards, etc.
• Monitor CCTV and electronic lighting systems
• Monitor safety procedures and precautions at constructions areas on the property
• Assist other departments as required
• Other duties as assigned

Requirements

Formal Education and/or Certifications
• Secondary School Diploma or equivalent
• College Diploma or Bachelor’s Degree in Police Foundations, Security, Criminology or equivalent considered an asset
• Valid Security License (where required)

Years of Experience
• Minimum 1-2 years of experience in security or similar field

Specialized knowledge, skills and abilities
• Criminal background check clearance
• Working knowledge of provincial Criminal Code
• Knowledge of Health & Safety requirements and processes
• Knowledge of the Trespass to Property Act
• Familiar with tenant rules and regulations
• Basic Microsoft Office & computer skills
• First Aid, CPR and AED Certifications an asset
• PPCT certification/tactical defense training an asset

Competencies

• Communicate clearly, concisely, professionally and convey active listening and openness
• Build positive relationships and demonstrate commitment, effort and a "take charge" attitude
• Produce accurate work with attention to detail and consistently meet deadlines
• Take ownership for actions, accept constructive criticism and make the necessary changes to behaviour
• Overcome obstacles to get the job done, identify problems and recommend solutions
• See change positively and adapt quickly to change in work requirements

Values

• Respect: Value diverse perspectives, experiences and talents; treat others the way you would want to be treated
• Empowerment: Use the means provided to carry out responsibilities to the best of your ability and to implement creative ideas
• Integrity: Do the right thing, deliver on commitments and admit mistakes
• Teamwork: Work together as one team toward common goals
• Accountability: Hold yourself and others accountable for decisions and results

Next Step
If your background matches the qualifications listed above and you are looking for an opportunity with a dynamic team, please submit your resume in confidence to careers@primarisreit.com. Please note that we thank all who apply however only candidates considered for an interview will be contacted. Primaris is committed to accessibility for persons with disabilities in the course of employment, including in recruitment and hiring. If, as a result of a disability, you require accommodation in order to apply for this role and/or participate in the recruitment process, please contact careers@primarisreit.com

Guest Services Representative

Park Place Mall - Lethbridge, AB

JOB TYPE

Hourly, Temporary Contract

POSTING DATE

2018-09-10
Position Summary

The purpose of this position is to deliver outstanding customer service to all patrons and tenants of the property. This position is one of the first points of contact for customers and tenants and must have a positive attitude towards all clients. This position is also responsible for administering specific property programs such as gift cards, community clubs and contests.

Role

• Demonstrate exceptional customer service to all patrons and tenants by being knowledgeable about the property and its offerings
• Assist in the facilitation of the property gift card program
• Assist in the administration of the “lost and found” program by logging items and helping to match lost items with owners
• Provide directions within the property to shoppers
• Answer incoming calls on both the internal and external telephone lines
• Respond to general email inquiries
• Provide support to other departments as requested
• Maintain employee manuals by ensuring the information is up-to-date
• Coordinate the rental of strollers, wheelchairs, coat and parcel check etc.
• Administer refunds for vending machines upon request
• Continuously organize and stock all information brochures at the kiosk and other directories within the property
• Log calls from tenants who require assistance from another department in the property
• Communicate with other departments in a timely manner to relay tenant concerns/requests
• Log radio communications from other departments
• Complete projects as assigned from time to time
• Other duties as assigned

Requirements

Formal Education and/or Certifications
• Completed or working towards Secondary School diploma or equivalent

Years of Experience
• 1 year experience in customer service an asset

Specialized knowledge, skills and abilities
• Basic PC skills
• Basic Microsoft Office skills
• First Aid, CPR and AED Certifications an asset
• Ability to learn programs and procedures thoroughly and efficiently
• Respect for Health and Safety processes
• Have a positive attitude and outgoing demeanor

Competencies

• Communicate clearly, concisely, professionally and convey active listening and openness
• Build positive relationships and demonstrate commitment, effort and a "take charge" attitude
• Produce accurate work with attention to detail and consistently meet deadlines
• Take ownership for actions, accept constructive criticism and make the necessary changes to behavior
• Overcome obstacles to get the job done, identify problems and recommend solutions
• See change positively and adapt quickly to change in work requirements

Values

• Respect: Value diverse perspectives, experiences and talents; treat others the way you would want to be treated
• Empowerment: Use the means provided to carry out responsibilities to the best of your ability and to implement creative ideas
• Integrity: Do the right thing, deliver on commitments and admit mistakes
• Teamwork: Work together as one team toward common goals
• Accountability: Hold yourself and others accountable for decisions and results

Next Step
If your background matches the qualifications listed above and you are looking for an opportunity with a dynamic team, please submit your resume in confidence to careers@primarisreit.com. Please note that we thank all who apply however only candidates considered for an interview will be contacted. Primaris is committed to accessibility for persons with disabilities in the course of employment, including in recruitment and hiring. If, as a result of a disability, you require accommodation in order to apply for this role and/or participate in the recruitment process, please contact careers@primarisreit.com

Maintenance Worker

Park Place Mall - Lethbridge, AB

JOB TYPE

Hourly, Part-Time

POSTING DATE

2018-09-10
Position Summary

The Maintenance Worker’s primary responsibility is to perform day to day maintenance and customer service duties required to keep the property safe and presentable for customers, staff and tenants.

Role

• Complete thorough daily inspections of the property
• Notify direct supervisor of required repairs of the property in a timely manner
• Conduct any necessary minor repairs to the property/equipment (i.e. painting, carpentry, HVAC, landscaping, etc.)
• Monitor the property for health & safety concerns and action accordingly
• Respond to tenant(s) concerns in a timely manner
• Ensure that specific areas of the property are in proper condition for inspections
• Remove ice and snow from entrances, walkways and other areas as required
• Ensure litter receptacles are empty and that litter is cleared from the property
• Preserve the “curb appeal” of the property ensuring the overall appearance of the centre is maintained to a high standard
• Assist external contractors with repairs/inspections (i.e. HVAC, trades people, etc.)
• Provide exceptional customer service to all stakeholders (i.e. contractors, tenants and customers)
• Communicate with appropriate stakeholders (i.e. colleagues, trades people) to assist in coordination of work requirements
• Assist other departments with “set-up” and “tear-down” of materials
• Other duties as assigned

Requirements

Formal Education and/or Certifications
• Secondary School Diploma or equivalent
• College diploma in a related field an asset

Years of Experience
• 1 year experience in a similar field

Specialized knowledge, skills and abilities
• Knowledge of a trade or HVAC, etc. an asset
• Ability to operate power tools
• Valid Driver’s License
• Basic PC skills
• CPR and First Aid certification an asset

Competencies

• Communicate clearly, concisely, professionally and convey active listening and openness
• Build positive relationships and demonstrate commitment, effort and a "take charge" attitude
• Produce accurate work with attention to detail and consistently meet deadlines
• Take ownership for actions, accept constructive criticism and make the necessary changes to behaviour
• Overcome obstacles to get the job done, identify problems and recommend solutions
• See change positively and adapt quickly to change in work requirements

Values

• Respect: Value diverse perspectives, experiences and talents; treat others the way you would want to be treated
• Empowerment: Use the means provided to carry out responsibilities to the best of your ability and to implement creative ideas
• Integrity: Do the right thing, deliver on commitments and admit mistakes
• Teamwork: Work together as one team toward common goals
• Accountability: Hold yourself and others accountable for decisions and results

Next Step
If your background matches the qualifications listed above and you are looking for an opportunity with a dynamic team, please submit your resume in confidence to careers@primarisreit.com. Please note that we thank all who apply however only candidates considered for an interview will be contacted. Primaris is committed to accessibility for persons with disabilities in the course of employment, including in recruitment and hiring. If, as a result of a disability, you require accommodation in order to apply for this role and/or participate in the recruitment process, please contact careers@primarisreit.com

Property Accountant

Toronto Head Office - Toronto, ON

JOB TYPE

Salary, Full Time

POSTING DATE

2018-09-05
Position Summary

The Property Accountant’s primary responsibility is to provide exceptional customer service for all clients (both internal and external) and for the efficient and accurate accounting of a real estate portfolio owned by Primaris.

Role

• Monthly reporting, including month-end closes, actual to budget variance analysis, GST & QST returns, bank reconciliations, etc.
• Prepare quarter-end audit packages and liaise with auditors
• Draft annual financial statements and cost statements
• Prepare annual tenant operating cost and realty tax billings
• Prepare operating and capital budgets
• Prepare quarterly re-forecasts
• Assist with the integration of new property acquisitions as required
• Other duties as assigned

Requirements

Formal Education and/or Certifications
• Bachelor’s Degree in Accounting, Business Administration or related field
• Enrolment in a professional accounting designation program preferred

Years of Experience
• 3-5 years real estate accounting experience
• Retail real estate experience highly preferred

Specialized knowledge, skills and abilities
• Proficiency with Microsoft Excel
• ERP system experience an asset
• Bilingualism an asset (French/English)
• Excellent customer service skills
• Excellent interpersonal skills
• Positive attitude
• Flexible
• Reliable
• Detail oriented
• Results driven

Competencies

• Communicate clearly, concisely, professionally and convey active listening and openness
• Build positive relationships and demonstrate commitment, effort and a "take charge" attitude
• Produce accurate work with attention to detail and consistently meet deadlines
• Take ownership for actions, accept constructive criticism and make the necessary changes to behaviour
• Overcome obstacles to get the job done, identify problems and recommend solutions
• See change positively and adapt quickly to change in work requirements

Values

• Respect: Value diverse perspectives, experiences and talents; treat others the way you would want to be treated
• Empowerment: Use the means provided to carry out responsibilities to the best of your ability and to implement creative ideas
• Integrity: Do the right thing, deliver on commitments and admit mistakes
• Teamwork: Work together as one team toward common goals
• Accountability: Hold yourself and others accountable for decisions and results

Next Step
If your background matches the qualifications listed above and you are looking for an opportunity with a dynamic team, please submit your resume in confidence to careers@primarisreit.com. Please note that we thank all who apply however only candidates considered for an interview will be contacted. Primaris is committed to accessibility for persons with disabilities in the course of employment, including in recruitment and hiring. If, as a result of a disability, you require accommodation in order to apply for this role and/or participate in the recruitment process, please contact careers@primarisreit.com

Guest Services Representative

Cataraqui Centre - Kingston, ON

JOB TYPE

Hourly, Part Time

POSTING DATE

2018-08-30
Position Summary

The purpose of this position is to deliver outstanding customer service to all patrons and tenants of the property. This position is one of the first points of contact for customers and tenants and must have a positive attitude towards all clients. This position is also responsible for administering specific property programs such as gift cards, community clubs and contests.

Role

• Demonstrate exceptional customer service to all patrons and tenants by being knowledgeable about the property and its offerings
• Assist in the facilitation of the property gift card program
• Assist in the administration of the “lost and found” program by logging items and helping to match lost items with owners
• Provide directions within the property to shoppers
• Answer incoming calls on both the internal and external telephone lines
• Respond to general email inquiries
• Provide support to other departments as requested
• Maintain employee manuals by ensuring the information is up-to-date
• Coordinate the rental of strollers, wheelchairs, coat and parcel check etc.
• Administer refunds for vending machines upon request
• Continuously organize and stock all information brochures at the kiosk and other directories within the property
• Log calls from tenants who require assistance from another department in the property
• Communicate with other departments in a timely manner to relay tenant concerns/requests
• Log radio communications from other departments
• Complete projects as assigned from time to time
• Other duties as assigned

Requirements

Formal Education and/or Certifications
• Completed or working towards Secondary School diploma or equivalent

Years of Experience
• 1 year experience in customer service an asset

Specialized knowledge, skills and abilities
• Basic PC skills
• Basic Microsoft Office skills
• First Aid, CPR and AED Certifications an asset
• Ability to learn programs and procedures thoroughly and efficiently
• Respect for Health and Safety processes
• Have a positive attitude and outgoing demeanor

Competencies

• Communicate clearly, concisely, professionally and convey active listening and openness
• Build positive relationships and demonstrate commitment, effort and a "take charge" attitude
• Produce accurate work with attention to detail and consistently meet deadlines
• Take ownership for actions, accept constructive criticism and make the necessary changes to behavior
• Overcome obstacles to get the job done, identify problems and recommend solutions
• See change positively and adapt quickly to change in work requirements

Values

• Respect: Value diverse perspectives, experiences and talents; treat others the way you would want to be treated
• Empowerment: Use the means provided to carry out responsibilities to the best of your ability and to implement creative ideas
• Integrity: Do the right thing, deliver on commitments and admit mistakes
• Teamwork: Work together as one team toward common goals
• Accountability: Hold yourself and others accountable for decisions and results

Next Step
If your background matches the qualifications listed above and you are looking for an opportunity with a dynamic team, please submit your resume in confidence to careers@primarisreit.com. Please note that we thank all who apply however only candidates considered for an interview will be contacted. Primaris is committed to accessibility for persons with disabilities in the course of employment, including in recruitment and hiring. If, as a result of a disability, you require accommodation in order to apply for this role and/or participate in the recruitment process, please contact careers@primarisreit.com

Guest Services Representative

Sherwood Park Mall - Sherwood Park, AB

JOB TYPE

Hourly, Part Time

POSTING DATE

2018-08-24
Position Summary

The purpose of this position is to deliver outstanding customer service to all patrons and tenants of the property. This position is one of the first points of contact for customers and tenants and must have a positive attitude towards all clients. This position is also responsible for administering specific property programs such as gift cards, community clubs and contests.

Role

• Demonstrate exceptional customer service to all patrons and tenants by being knowledgeable about the property and its offerings
• Assist in the facilitation of the property gift card program
• Assist in the administration of the “lost and found” program by logging items and helping to match lost items with owners
• Provide directions within the property to shoppers
• Answer incoming calls on both the internal and external telephone lines
• Respond to general email inquiries
• Provide support to other departments as requested
• Maintain employee manuals by ensuring the information is up-to-date
• Coordinate the rental of strollers, wheelchairs, coat and parcel check etc.
• Administer refunds for vending machines upon request
• Continuously organize and stock all information brochures at the kiosk and other directories within the property
• Log calls from tenants who require assistance from another department in the property
• Communicate with other departments in a timely manner to relay tenant concerns/requests
• Log radio communications from other departments
• Complete projects as assigned from time to time
• Other duties as assigned

Requirements

Formal Education and/or Certifications
• Completed or working towards Secondary School diploma or equivalent

Years of Experience
• 1 year experience in customer service an asset

Specialized knowledge, skills and abilities
• Basic PC skills
• Basic Microsoft Office skills
• First Aid, CPR and AED Certifications an asset
• Ability to learn programs and procedures thoroughly and efficiently
• Respect for Health and Safety processes
• Have a positive attitude and outgoing demeanor

Competencies

• Communicate clearly, concisely, professionally and convey active listening and openness
• Build positive relationships and demonstrate commitment, effort and a "take charge" attitude
• Produce accurate work with attention to detail and consistently meet deadlines
• Take ownership for actions, accept constructive criticism and make the necessary changes to behavior
• Overcome obstacles to get the job done, identify problems and recommend solutions
• See change positively and adapt quickly to change in work requirements

Values

• Respect: Value diverse perspectives, experiences and talents; treat others the way you would want to be treated
• Empowerment: Use the means provided to carry out responsibilities to the best of your ability and to implement creative ideas
• Integrity: Do the right thing, deliver on commitments and admit mistakes
• Teamwork: Work together as one team toward common goals
• Accountability: Hold yourself and others accountable for decisions and results

Next Step
If your background matches the qualifications listed above and you are looking for an opportunity with a dynamic team, please submit your resume in confidence to careers@primarisreit.com. Please note that we thank all who apply however only candidates considered for an interview will be contacted. Primaris is committed to accessibility for persons with disabilities in the course of employment, including in recruitment and hiring. If, as a result of a disability, you require accommodation in order to apply for this role and/or participate in the recruitment process, please contact careers@primarisreit.com

Administrative Assistant

Peter Pond Mall - Fort McMurray, AB

JOB TYPE

Salary, Full Time

POSTING DATE

2018-08-22
Position Summary

The Administrative Assistant’s primary responsibility is to provide administrative support while offering exceptional service to all internal and external customers.

Role

• Perform MRI administration, which may include;
o Enter and process department expenses
o Scan and attach payables
o Collect and input sales figures
o Collect and verify tenant insurance
• Prepare travel arrangements, organize meetings, social events and maintain calendars/schedules
• Prepare presentations, reports, documents and communications/correspondence
• Photocopy, fax and maintain central filing systems & administrative files
• Enter, update, and verify various database information and electronic records
• Assist in coordinating location-specific events
• Record and deposit accounts receivable
• Monitor inventory of office supplies and place orders when needed
• Ensure high standards of customer service are maintained
• Follow-up on document submittals, as required
• Perform basic research using various data sources including the Internet, as requested
• Provide Reception duties as required
• Greet all visitors and staff in a friendly and professional manner
• Respond to general inquiries and/or refer to appropriate representatives
• Receive & direct incoming calls in a friendly and professional manner
• Receive, date stamp and prioritize incoming mail as well as arrange for outgoing mail & courier deliveries
• Administer & reconcile petty cash fund
• Create & process necessary storage lease documentation for tenant and landlord execution
• Collect department hours from various supervisors for Payroll reporting
• Other duties as assigned

Requirements

Formal Education and/or Certifications
• Secondary School Diploma
• Certificate or Diploma in Business/Office Administration preferred

Years of Experience
• 1-2 years’ experience in Office Administration
• Experience in Real Estate or Property Management an asset

Specialized Knowledge, Skills and Abilities
• Working knowledge of ERP software (preferably MRI)
• Advanced knowledge of Microsoft Word, Excel and PowerPoint
• Excellent customer service skills
• Takes initiative
• At ease with all levels of management (internal and external)
• Professional demeanor; courteous, diplomatic & always tactful
• Ability to develop effective working relationships
• Strong problem solving skills
• Positive attitude
• Ability to multitask and effectively prioritize in a changing environment
• Detailed oriented
• Excellent organizational skills
• Strong interpersonal skills

Competencies

• Communicate clearly, concisely, professionally and convey active listening and openness
• Build positive relationships and demonstrate commitment, effort and a "take charge" attitude
• Produce accurate work with attention to detail and consistently meet deadlines
• Take ownership for actions, accept constructive criticism and make the necessary changes to behaviour
• Overcome obstacles to get the job done, identify problems and recommend solutions
• See change positively and adapt quickly to change in work requirements

Values

• Respect: Value diverse perspectives, experiences and talents; treat others the way you would want to be treated
• Empowerment: Use the means provided to carry out responsibilities to the best of your ability and to implement creative ideas
• Integrity: Do the right thing, deliver on commitments and admit mistakes
• Teamwork: Work together as one team toward common goals
• Accountability: Hold yourself and others accountable for decisions and results

Next Step
If your background matches the qualifications listed above and you are looking for an opportunity with a dynamic team, please submit your resume in confidence to careers@primarisreit.com. Please note that we thank all who apply however only candidates considered for an interview will be contacted. Primaris is committed to accessibility for persons with disabilities in the course of employment, including in recruitment and hiring. If, as a result of a disability, you require accommodation in order to apply for this role and/or participate in the recruitment process, please contact careers@primarisreit.com

Guest Services Representative (PT)

Stone Road Mall - Guelph, ON

JOB TYPE

Hourly, Part Time

POSTING DATE

2018-07-27
Position Summary

The purpose of this position is to deliver outstanding customer service to all patrons and tenants of the property. This position is one of the first points of contact for customers and tenants and must have a positive attitude towards all clients. This position is also responsible for administering specific property programs such as gift cards, community clubs and contests.

Role

• Demonstrate exceptional customer service to all patrons and tenants by being knowledgeable about the property and its offerings
• Assist in the facilitation of the property gift card program
• Assist in the administration of the “lost and found” program by logging items and helping to match lost items with owners
• Provide directions within the property to shoppers
• Answer incoming calls on both the internal and external telephone lines
• Respond to general email inquiries
• Provide support to other departments as requested
• Maintain employee manuals by ensuring the information is up-to-date
• Coordinate the rental of strollers, wheelchairs, coat and parcel check etc.
• Administer refunds for vending machines upon request
• Continuously organize and stock all information brochures at the kiosk and other directories within the property
• Log calls from tenants who require assistance from another department in the property
• Communicate with other departments in a timely manner to relay tenant concerns/requests
• Log radio communications from other departments
• Complete projects as assigned from time to time
• Other duties as assigned

Requirements

Formal Education and/or Certifications
• Completed or working towards Secondary School diploma or equivalent

Years of Experience
• 1 year experience in customer service an asset

Specialized knowledge, skills and abilities
• Basic PC skills
• Basic Microsoft Office skills
• First Aid, CPR and AED Certifications an asset
• Ability to learn programs and procedures thoroughly and efficiently
• Respect for Health and Safety processes
• Have a positive attitude and outgoing demeanor

Competencies

• Communicate clearly, concisely, professionally and convey active listening and openness
• Build positive relationships and demonstrate commitment, effort and a "take charge" attitude
• Produce accurate work with attention to detail and consistently meet deadlines
• Take ownership for actions, accept constructive criticism and make the necessary changes to behavior
• Overcome obstacles to get the job done, identify problems and recommend solutions
• See change positively and adapt quickly to change in work requirements

Values

• Respect: Value diverse perspectives, experiences and talents; treat others the way you would want to be treated
• Empowerment: Use the means provided to carry out responsibilities to the best of your ability and to implement creative ideas
• Integrity: Do the right thing, deliver on commitments and admit mistakes
• Teamwork: Work together as one team toward common goals
• Accountability: Hold yourself and others accountable for decisions and results

Next Step
If your background matches the qualifications listed above and you are looking for an opportunity with a dynamic team, please submit your resume in confidence to careers@primarisreit.com. Please note that we thank all who apply however only candidates considered for an interview will be contacted. Primaris is committed to accessibility for persons with disabilities in the course of employment, including in recruitment and hiring. If, as a result of a disability, you require accommodation in order to apply for this role and/or participate in the recruitment process, please contact careers@primarisreit.com

Senior Property Administrator

Cataraqui Centre - Kingston, ON

JOB TYPE

Salary, Full Time

POSTING DATE

2018-07-18
Position Summary

The Senior Property Administrator’s primary responsibility is for daily, monthly, quarterly and annual financial transactions for the property including accounts receivable, collections, monthly charges, year-end charges and percentage rent. This role will work closely with the Accounting department at the Toronto Head Office on financial reporting and processes, and lease administration affecting the property.

Role

• Prepare monthly, quarterly and annual accruals
• Update, maintain and audit all tenant information to ensure it is accurate and up-to-date
• Prepare and coordinate initial rent letter and rent notices to all tenants
• Timely & accurate entry of Specialty Leasing license agreements (including related storage agreements) into ERP system
• Complete the monthly tenant audit for submission to General Manager
• Reconcile rent roster on a monthly basis
• Assist with preparation and input of property budget(s)
• Manage and maintain accurate sales reports for the property
• Organize and collect supplementary tenant documentation including tenant insurance certificates, architectural certificates, and other pertinent documentation where required
• Resolve tenant operating cost issues
• Reply to tenant inquiries regarding operating costs and other payments
• Liaise with Property Accountants in relation to property revenues/expenses, etc.
• Verify, collect, process, and input rent due, adjustments and other payments from tenants in ERP system
• Recommend bad debt allowances and write-offs and report these to the General Manager
• Provide informational support to managers
• Administer and oversee petty cash dispersal and reconciliation
• Other duties as assigned

Supervision of Direct Reports

• Conduct annual performance reviews and coach direct report(s) accordingly
• Supervise, mentor and evaluate direct report(s) through formal and informal discussions, including annual evaluations and goal setting sessions to enhance employee job satisfaction, foster employment stability and to maximize productivity
• Actively participate in the hiring and training processes when required
• Provide regular updates & feedback to the General Manager

Requirements

Formal Education and/or Certifications
• Bachelor’s degree or College Diploma in Accounting, Business Administration or a related field

Years of Experience
• Minimum 3-5 years property administration experience
• Minimum 1 year supervising, coaching, and mentoring direct report(s)
• Experience in Real Estate or Property Management an asset

Specialized knowledge, skills and abilities
• Knowledge and experience with property accounting software (MRI preferred)
• Excellent Microsoft Office skills

Competencies

• Communicate clearly, concisely, professionally and convey active listening and openness
• Build positive relationships and demonstrate commitment, effort and a "take charge" attitude
• Produce accurate work with attention to detail and consistently meet deadlines
• Take ownership for actions, accept constructive criticism and make the necessary changes to behaviour
• Overcome obstacles to get the job done, identify problems and recommend solutions
• See change positively and adapt quickly to change in work requirements
• Embrace change and support new initiatives, anticipate and analyze issues in order to understand the future impact of actions and make sound decisions
• Actively support training & development opportunities for employees as well as provide regular and meaningful feedback while delegating responsibility and being comfortable working through others

Values

• Respect: Value diverse perspectives, experiences and talents; treat others the way you would want to be treated
• Empowerment: Use the means provided to carry out responsibilities to the best of your ability and to implement creative ideas
• Integrity: Do the right thing, deliver on commitments and admit mistakes
• Teamwork: Work together as one team toward common goals
• Accountability: Hold yourself and others accountable for decisions and results

Next Step
If your background matches the qualifications listed above and you are looking for an opportunity with a dynamic team, please submit your resume in confidence to careers@primarisreit.com. Please note that we thank all who apply however only candidates considered for an interview will be contacted. Primaris is committed to accessibility for persons with disabilities in the course of employment, including in recruitment and hiring. If, as a result of a disability, you require accommodation in order to apply for this role and/or participate in the recruitment process, please contact careers@primarisreit.com

Administrative Assistant

Dufferin Mall - Toronto, ON

JOB TYPE

Salary, Full Time

POSTING DATE

2018-07-04
Position Summary

The Administrative Assistant’s primary responsibility is to provide administrative support while offering exceptional service to all internal and external customers.

Role

• Perform MRI administration, which may include;
o Enter and process department expenses
o Scan and attach payables
o Collect and input sales figures
o Collect and verify tenant insurance
• Prepare travel arrangements, organize meetings, social events and maintain calendars/schedules
• Prepare presentations, reports, documents and communications/correspondence
• Photocopy, fax and maintain central filing systems & administrative files
• Enter, update, and verify various database information and electronic records
• Assist in coordinating location-specific events
• Record and deposit accounts receivable
• Monitor inventory of office supplies and place orders when needed
• Ensure high standards of customer service are maintained
• Follow-up on document submittals, as required
• Perform basic research using various data sources including the Internet, as requested
• Provide Reception duties as required
• Greet all visitors and staff in a friendly and professional manner
• Respond to general inquiries and/or refer to appropriate representatives
• Receive & direct incoming calls in a friendly and professional manner
• Receive, date stamp and prioritize incoming mail as well as arrange for outgoing mail & courier deliveries
• Administer & reconcile petty cash fund
• Create & process necessary storage lease documentation for tenant and landlord execution
• Collect department hours from various supervisors for Payroll reporting
• Other duties as assigned

Requirements

Formal Education and/or Certifications
• Secondary School Diploma
• Certificate or Diploma in Business/Office Administration preferred

Years of Experience
• 1-2 years’ experience in Office Administration
• Experience in Real Estate or Property Management an asset

Specialized Knowledge, Skills and Abilities
• Working knowledge of ERP software (preferably MRI)
• Advanced knowledge of Microsoft Word, Excel and PowerPoint
• Excellent customer service skills
• Takes initiative
• At ease with all levels of management (internal and external)
• Professional demeanor; courteous, diplomatic & always tactful
• Ability to develop effective working relationships
• Strong problem solving skills
• Positive attitude
• Ability to multitask and effectively prioritize in a changing environment
• Detailed oriented
• Excellent organizational skills
• Strong interpersonal skills

Competencies

• Communicate clearly, concisely, professionally and convey active listening and openness
• Build positive relationships and demonstrate commitment, effort and a "take charge" attitude
• Produce accurate work with attention to detail and consistently meet deadlines
• Take ownership for actions, accept constructive criticism and make the necessary changes to behaviour
• Overcome obstacles to get the job done, identify problems and recommend solutions
• See change positively and adapt quickly to change in work requirements

Values

• Respect: Value diverse perspectives, experiences and talents; treat others the way you would want to be treated
• Empowerment: Use the means provided to carry out responsibilities to the best of your ability and to implement creative ideas
• Integrity: Do the right thing, deliver on commitments and admit mistakes
• Teamwork: Work together as one team toward common goals
• Accountability: Hold yourself and others accountable for decisions and results

Next Step
If your background matches the qualifications listed above and you are looking for an opportunity with a dynamic team, please submit your resume in confidence to careers@primarisreit.com. Please note that we thank all who apply however only candidates considered for an interview will be contacted. Primaris is committed to accessibility for persons with disabilities in the course of employment, including in recruitment and hiring. If, as a result of a disability, you require accommodation in order to apply for this role and/or participate in the recruitment process, please contact careers@primarisreit.com

Manager, Specialty Leasing

Dufferin Mall - Toronto, ON

JOB TYPE

Salary, Full Time

POSTING DATE

2018-06-18
Position Summary

The Specialty Leasing Manager’s primary responsibility is to create miscellaneous revenue for the Centre while ensuring business activity is in keeping with the Centre’s brand identity. The Manager’s responsibilities include revenue generating advertising, media and sponsorships, leasing temporary spaces, common areas, in line temporary locations and arrange vending. This individual is passionate with regard to quality design and merchandising standards.

Role

• Prospect vendors for temporary leasing, branded sponsorships and other miscellaneous income including media and vending
• Develop new and innovative ways to increase revenue for the Centre while maintaining high standards of presentation and service
• Maintain a robust database of clients, vendors and new contacts to be used for generating business relationships
• Represent the Centre in the community in order to build external relationships
• Liaise with Marketing and Operations to maintain branding strategies and develop new revenue opportunities
• Establish open and constant communication with all temporary tenants
• Regulate temporary tenant compliance with Centre rules and regulations regarding merchandising
• Document and administer the leasing of retail merchandising units, kiosks, in-line spaces, storage agreements and other miscellaneous revenue components
• Negotiate lease rates with potential vendors
• Create and effectively manage the Centre’s Specialty Leasing budget, including resolving discrepancies in a timely and efficient manner, monitoring revenue, allocation of funds and coding invoices
• Foster communication and relationships with the Leasing department, customers, tenants, corporate head offices, suppliers, staff and co-workers
• Remain well informed of recent developments in permanent Leasing and how it may impact the Specialty Leasing Program and the Centre
• Remain abreast of Specialty Leasing concepts, kiosk design and innovative trends through analyzing and reviewing data
• Other duties as assigned

Requirements

Formal Education and/or Certifications
• Bachelor’s Degree in Business or related field

Years of Experience
• Minimum 5 years retail leasing or related experience
• Retail management experience an asset

Specialized knowledge, skills and abilities
• Strong understanding of leasing
• Real Estate/shopping centre knowledge and/or accreditations
• Excellent Microsoft Office skills, specifically PowerPoint & Excel
• Excellent customer service skills
• Patient and always diplomatic
• Self-starter
• Creative and outgoing
• Strong interpersonal skills
• Positive attitude
• Conflict resolution skills
• Negotiation skills

Competencies

• Communicate clearly, concisely, professionally and convey active listening and openness
• Build positive relationships and demonstrate commitment, effort and a "take charge" attitude
• Produce accurate work with attention to detail and consistently meet deadlines
• Take ownership for actions, accept constructive criticism and make the necessary changes to behaviour
• Overcome obstacles to get the job done, identify problems and recommend solutions
• See change positively and adapt quickly to change in work requirements
• Embrace change and support new initiatives, anticipate and analyze issues in order to understand the future impact of actions and make sound decisions
• Actively support training & development opportunities for employees as well as provide regular and meaningful feedback while delegating responsibility and being comfortable working through others

Values

• Respect: Value diverse perspectives, experiences and talents; treat others the way you would want to be treated
• Empowerment: Use the means provided to carry out responsibilities to the best of your ability and to implement creative ideas
• Integrity: Do the right thing, deliver on commitments and admit mistakes
• Teamwork: Work together as one team toward common goals
• Accountability: Hold yourself and others accountable for decisions and results

Next Step
If your background matches the qualifications listed above and you are looking for an opportunity with a dynamic team, please submit your resume in confidence to careers@primarisreit.com. Please note that we thank all who apply however only candidates considered for an interview will be contacted. Primaris is committed to accessibility for persons with disabilities in the course of employment, including in recruitment and hiring. If, as a result of a disability, you require accommodation in order to apply for this role and/or participate in the recruitment process, please contact careers@primarisreit.com

General Manager

Dufferin Mall - Toronto, ON

JOB TYPE

Salary, Full Time

POSTING DATE

2018-06-08
Position Summary

The General Manager is responsible for executing Primaris’ strategic vision in every aspect of the property including the financial, marketing, leasing and service divisions at the property. The General Manager will be accountable to all tenants, customers, employees and other stakeholders.

Role



• Ensure the interests, of the organization (financial and otherwise) are maintained and enhanced through development, communication and implementation of the Asset Management Plan, strategic plan, standard operating procedures and other vehicles of strategic growth
• Assist each department manager in the development and implementation of strategic plans for his/her team and division
• Provide leadership, develop and foster relationships with tenants, suppliers, staff and co-workers to increase team cohesiveness, through meetings and other methods
• Supervise, coach, and train direct reports in the areas of Operations, Maintenance, Marketing, Guest Services, Administration, Security, Specialty Leasing, etc. to ensure financial and service quality goals are not only met but exceeded
• Mentor and evaluate direct reports through formal and informal discussions, including annual evaluations and goal setting sessions to enhance employee job satisfaction, foster employment stability and to maximize productivity
• Actively participate in the hiring and training processes when required
• Work in partnership with leasing in the development of merchandise plans
• Mediate conflicts and liaise between and with tenants, suppliers, teams, customers, etc. on behalf of the organization to resolve or provide finality
• Develop short, mid and long term strategies to plan the net operating income stream of the property
• Ensure rent from all tenants is collected in full upon due date
• Deliver on reporting requirements, communications and responses to inquiries from various internal departments including senior management
• Provide exceptional customer service to all stakeholders (e.g. tenants, the public, employees, etc.) when dealing with difficult issues
• Conduct informal daily and weekly property inspections to ensure high level of quality and efficient operations
• Develop positive public relations through participation in various community programs, such as occupying board positions and engaging in community activities
• Protect the interests of all stakeholders at all times
• Other duties as assigned

Requirements

Formal Education and/or Certifications
• Bachelor’s degree in Business Administration or related field
• BOMI courses or certifications
• Provincial Real Estate License preferred
• RPA, CPM, CSM or similar designation an asset

Years of Experience
• Minimum 5 years’ experience in shopping centre management with progressive levels of responsibility
• Minimum 3 years experience managing & leading a team

Specialized knowledge, skills and abilities
• Extensive knowledge of and experience using an ERP system (preferably MRI)
• Excellent Microsoft Office skills
• Above average presentation skills
• Must be a strategic and focused individual who is committed to achieving goals using strategic plans and effective management skills
• Ability to work well within time constraints, able to effectively prioritize in a high demand environment
• Analytically minded with ability to learn quickly and adapt to new situations as they arise
• Outstanding customer service skills
• Positive and professional demeanor
• Well-developed negotiation skills
• Makes solid decisions
• Effectively influences others in a positive manner
• Ability to motivate, delegate and empower effectively
• Interpersonal skills

Competencies

• Communicate clearly, concisely, professionally and convey active listening and openness
• Build positive relationships and demonstrate commitment, effort and a "take charge" attitude
• Produce accurate work with attention to detail and consistently meet deadlines
• Take ownership for actions, accept constructive criticism and make the necessary changes to behaviour
• Overcome obstacles to get the job done, identify problems and recommend solutions
• See change positively and adapt quickly to change in work requirements
• Embrace change and support new initiatives, anticipate and analyze issues in order to understand the future impact of actions and make sound decisions
• Actively support training & development opportunities for employees as well as provide regular and meaningful feedback while delegating responsibility and being comfortable working through others

Values

• Respect: Value diverse perspectives, experiences and talents; treat others the way you would want to be treated
• Empowerment: Use the means provided to carry out responsibilities to the best of your ability and to implement creative ideas
• Integrity: Do the right thing, deliver on commitments and admit mistakes
• Teamwork: Work together as one team toward common goals
• Accountability: Hold yourself and others accountable for decisions and results

Next Step
If your background matches the qualifications listed above and you are looking for an opportunity with a dynamic team, please submit your resume in confidence to careers@primarisreit.com. Please note that we thank all who apply however only candidates considered for an interview will be contacted. Primaris is committed to accessibility for persons with disabilities in the course of employment, including in recruitment and hiring. If, as a result of a disability, you require accommodation in order to apply for this role and/or participate in the recruitment process, please contact careers@primarisreit.com